Maible
Everyone has experienced anger.
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Gabey
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- Years old:
- I'm 26 years old
About
Anger clouds your capacity for rational thought and judgement. When someone is experiencing a lot of emotion, they cannot remain purely rational. During emotionally triggering events, the emotional centers of the brain dominate. This is also true in conflict resolution.
Description
And feeling less alone by itself will have a calming effect. This will also be disarming or at least confusing to them. If you follow these 7 steps, it will make these challenging and stressful situations infinitely easier. Given what has happened, now what?
That will of course have to depend on whether your desired outcome is realistic and doable, given everyone that it will involve. Frustrated — Let them retell you what happened without interrupting them.
So, can you please take it from the top and tell me exactly what happened? Receive more HR related news and content with our monthly Enewsletter Ebrief.
That will cause them to feel that you are truly considering what they said. Now what — After people express what caused them to feel Frustrated, Upset and Disappointed, and felt their feelings heard and considered, they are often much calmer.
People are more willing to talk about being frustrated.
